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Ask a Question: How to Find Reference Help at Chemeketa Community College Library

How to Find Reference Help at Chemeketa Community College Library

Getting Reference Help

  • E-mail a Question to Reference
  • Chat reference: Use the widget below or use the accessible chat form
  • We recommend that you include an e-mail address so that you can receive a transcript of your chat and so the library can send you any followup help.


About Reference

  • Reference librarians are available to help you find information during the academic terms for most library hours
  • E-mail and phone messages are answered as soon as possible
  • Chat reference help is available 24/7.  (Please be patient; if a Chemeketa librarian isn't available, another librarian in our cooperative will pick up your chat request, but it may take two or three minutes.)
  • During the academic year, a reference librarian will respond to your question within one business day. Due to shorter hours during the summer, responses during the summer term will be within three business days. Questions submitted between terms will not be answered until the next term begins

Library Closure


The physical library is closed in response to COVID-19. Resources and help, including reference service, are available online. Please see our guide for information.

picture of reference librarian talking with students

Reference Tips

  • Please be as specific as possible
  • To help us, please describe how the information will be used. For example, are you writing a ten page research paper or a five minute speech?
  • What sources have you already searched?
  • If you need information in a specific format, e.g., a picture, please let us know