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Using Primo Library Search

How to find books and other materials; how to request materials from other libraries; searching tips

Troubleshooting Guide

Be persistent!

Tip: logging into the search will show you Summit Plus links to obtain items.

  • Search finds article with full text ► Click Full text available and follow links to database
  • Search finds article, but not full text ► Click the Check availability link to
    1. look for the Open Access Link, or
    2. see if we have the volume and issue you need in paper, or
    3. log in and request the item
  • You searched for an essay or book chapter, Search finds eBook ► Follow Online access or Full text available links and search contents of the book
  • You searched for an essay or book chapter, search finds paper book
    • Chemeketa has the book ► Find call number ("Available at ...") and find on shelf
    • Chemeketa doesn’t have the book ► Request via Summit or Interlibrary Loan forms
  • Search indicates full text, but the link to the database comes up empty ► Try searching directly in the database (the database may not understand the info sent by the library search)
  • Possible error in citation ► Google the citation or parts of the citation to verify
  • Reference from a lecture, interview, or perhaps conference presentation:
    • Item is ephemeral, notes are not available or are in the possession of the author, such as personal interview notes, and are not available ► Contact the author
    • Notes may be available on website, perhaps of sponsoring organization in the event of a conference and sometimes for lectures
  • Item is a website or document on a website ► Visit the website and search for source content